The guarantees noted below are for purchases made on this website only (www.alldelightcorals.com).
Your satisfaction is our number one priority. We pride ourselves in providing the healthiest corals prior to shipment however, if you receive a coral damaged or dead on arrival (DOA), contact us immediately within two hours upon receipt. Please provide pictures of the damaged/dead coral. DO NOT THROW AWAY THE DAMAGED/DEAD CORAL UNTIL INSTRUCTED BY US. Doing so may void your claim entirely.
For approved DOA claims, we will send a replacement of the coral (subject to availability) and cost of shipping at NO CHARGE to you. If the coral is no longer available, you can choose to receive a refund or store credit, less shipping cost.
We offer a 48-hour survival guarantee on all our corals. You must notify us within 48-hours (upon receipt) of any issues, no exceptions. In the event your coral dies within 48-hours upon receipt, we will gladly issue store credit, less shipping cost.